(718) 963-7391 or (718) 963-7392
What is an emergency?
An “emergency” may have a different meaning to each and every individual who presents to the hospital for care. That is why, for the 90,000+ patients we will care for this year, the first step in the process is to see a specially trained Triage Nurse who will understand your concerns and direct you to the best and most appropriate place to start your care.
Our priorities
Providing you with the best care possible in a safe and reassuring environment is our number one priority. We want to ensure that your feel well care for, that your pain and discomfort is appropriately addressed and that you understand where in the care process you currently are at any given point in your stay. We accomplish this by understanding that we are partners with our patients in the care process.
About our Emergency Department
We are open 24 hours a day, 7 days a week providing the latest in evidence-based care with the goal of ensuring your satisfaction with the quality of care you receive. WHMC is fully accredited by the Joint Commission and the emergency department is recognized as a 911 receiving facility, a PCI Center dedicated to care for those individuals who may be experiencing a heart attack, in addition to, achieving the American Stroke Association “Gold Plus Award” for outstanding stroke care. The department also sponsors an emergency medicine residency training program whose goal is to graduate to very best in emergency medicine. (https://www.wyckoffem.org)
Our emergency department is composed of 3 designated areas to which you will be directed to one by the Triage Nurse. The Adult Main area provides care to individuals who present with potentially critical conditions or injuries such as chest pain, severe respiratory difficulty, stroke and pneumonia. Our Adult Urgicare area provides care for non-critical conditions such as back pain, headache, joint injuries and strain. Pediatric emergency care is provided in an aesthetically pleasing area, recently redesigned by the Smilezone Foundation to provide a nurturing and supportive environment. Rest assured that regardless if which area you are directed to our primary focus is to provide the best in emergency medical care.
Wyckoff Heights Medical Center also provides a high quality outpatient practice for those individuals who may not have a clear emergency but rather have a medical concern for which care is still desired. If that is the case, we would welcome you contact us at 718-963-7676 adult or 718-907-4301 pediatrics to schedule a mutually convenient time for us to see you.
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